Latest announcements, product launches, and media resources from TorqueShift.
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New framework gives enterprises granular, per-queue control over AI autonomy levels — from passive documentation to full autonomous handling — without code changes.
Read more →Intelligent Business Communication update delivers real-time neural translation for voice and text channels, enabling any agent to serve any customer regardless of language.
Read more →A SOC 2 Type II examination is underway, building on encryption, tamper-evident audit trails, and data-residency controls designed for regulated industries including financial services and healthcare.
Read more →New connectors for Deepgram, ElevenLabs, and Telnyx join existing integrations with Twilio, Genesys, Salesforce, and 22 other enterprise platforms.
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